399be Responsible Gaming — Our Commitment to a Safe and Healthy Betting Experience
Keep the fun within limits — 399be believes that enjoyable betting is only possible when done consciously and responsibly. On this page, we've brought together all the information and tools you need to support your well-being and peace of mind.
Our Commitment to Responsible Gaming
399be is more than just a betting platform — we aim to be a trusted partner for sports fans across Bangladesh. We believe recreational betting is only meaningful when it's practiced with awareness and within healthy boundaries. The mental and financial well-being of every user matters to us no less than business success.
We believe betting is a form of entertainment — not a source of income. That's why 399be encourages every user to set their own limits and make the most of the enjoyment that sports bring. Our platform offers a range of practical protection features that you can activate at any time from your account settings.
Voluntary Limit Setting
You decide how much time and money you spend.
Break & Pause Features
If needed, you can pause your account for a set period of time.
Round-the-Clock Support
Our support team is here for you seven days a week.
Recognize the Signs of Risky Behavior
Betting problems don't always appear overnight — they develop gradually, and recognizing the early signs makes it possible to seek help in time. If you or someone close to you shows more than one of the signs below, it's important to take note. 399be wants every user to stay aware and feel comfortable reaching out for support whenever needed.
Chasing Losses
Repeatedly placing bets to chase losses is a dangerous pattern that only deepens financial trouble.
Spending More Time Than Planned
Spending more time betting than you planned and being unable to stop is a warning sign.
Hiding from Family & Friends
Keeping your betting activity secret or lying about it damages relationships and increases stress.
Emotional Distress & Irritability
Feeling anxious, restless, or distressed when you're unable to bet may be a sign of psychological dependence.
Diverting Money from Essential Expenses
Spending money on betting instead of food, bills, or essential family expenses is a serious warning sign of financial risk.
Neglecting Work & Studies
Neglecting daily responsibilities or losing focus at work is a clear sign of betting addiction.
If any of these signs feel familiar, don't worry — reaching out for help takes courage. Our Help Center Contact us or use the self-control features below.
Tips on Setting Time & Budget Limits
The key to a healthy betting experience is setting clear limits ahead of time and sticking to them. 399be encourages you to decide how much time and money you're willing to spend before you start betting. Setting these limits upfront ensures a more enjoyable experience in the long run and keeps your finances protected.
Budget Planning Tips
- Only bet with money you can afford to lose — funds that won't affect your daily life if gone.
- Set aside a small, fixed portion of your monthly entertainment budget specifically for betting.
- Once you've reached your set budget, stop betting — wait until the next day.
- Don't chase your losses by placing more bets to try to win back what you've lost.
- Instead of putting all your winnings back into betting, set some aside as savings.
Time Management Tips
- Set a time limit before each session and use an alarm to keep yourself on track.
- Never use time meant for family, work, or studies for betting.
- Betting late at night impairs your judgment and decision-making — it's best to avoid it.
- Keep at least two betting-free days each week and spend that time on other hobbies and activities.
- Enable daily or weekly session limits in your account settings.
Self-Control Features
399be offers a range of effective self-control features on the platform, all of which you can activate yourself at any time from your account settings. These tools help you manage your betting activity mindfully and protect yourself from overspending. For any questions, please reach out to our Help Center Don't hesitate to reach out.
Deposit Limit Setting
You can set a maximum deposit amount on a daily, weekly, or monthly basis. Once a limit is set, it takes effect immediately and any deposit exceeding that amount will be automatically blocked. If you request to increase your limit, a waiting period will apply for security purposes.
Break / Cooling-Off Period
If you feel like you need a break, you can activate a cooling-off period lasting anywhere from 24 hours to 30 days. During this time, betting activity on your account will be paused, though you can still withdraw any winnings. Once the break ends, your account will be reactivated automatically.
Self-Exclusion
Self-exclusion is a powerful tool for anyone who wants to stop betting for an extended period. You can choose to exclude yourself for anywhere from 6 months to permanently. During the exclusion period, opening a new account or logging in will not be possible, and our system will automatically block any new registration attempts. Even if you request to lift the exclusion, a review period of at least 7 days applies for your safety.
Protection of Minors
399be strictly ensures that our platform is for individuals aged 18 and above only. Age verification is mandatory at registration, and any suspicious account is investigated immediately. Keeping children and teenagers away from online betting is not just our responsibility — it is our ethical commitment to society.
Age Verification Process
All new users are required to submit valid identification at the time of registration. Accounts are not fully activated until age is verified via a National ID card or Birth Registration Certificate. If a user is found to be under 18, their account will be permanently closed and any deposited funds will be returned.
Advice for Families
Parents are encouraged to use parental control software on family devices. Keep your account login details secure and away from children or minors. If you suspect a child is using your account, change your password immediately and notify our support team.
Report any concerns or complaints related to minors to our support team. We take every report seriously and investigate thoroughly, taking whatever action is necessary. Our policy on child protection is strict and non-negotiable.
Life Balance & Professional Support
Betting should be a small part of life's entertainment — not life itself. Maintaining a healthy balance between family, friends, work, health, and hobbies is the key to a happy life. 399be believes that a happy, healthy user is one who can enjoy a better experience over the long run.
If you or someone you know is struggling to control their betting, seeking professional help is the bravest and smartest thing to do. Bangladesh has a number of mental health service providers and counselors who offer confidential support. The 399be support team is always ready to point you toward the right professional help.
Take Care of Yourself
Adequate sleep, a balanced diet, and regular exercise are the foundation of mental well-being. When your body is in good shape, your decision-making stays sharp too.
Talk to Someone
Share your concerns with a trusted friend or family member. Rather than carrying the burden alone, have an open conversation with the people closest to you.
Professional Advice
Don't hesitate to speak with a mental health professional or counselor. Seeking help isn't a sign of weakness — it's a sign of strength.
Need Help? We're Here
Reach out to the 399be support team for any concerns, questions, or information about self-control features. Our trained representatives are here to help you take the right steps. Remember — staying healthy is the biggest win of all.